SN Mng Support Technician (750400)

School Nutrition (820)

Address: 1780 Montreal Road, Tucker, 30084
   Walker, Connie

Job Posting #:
Expected Start Date:
Date Posted:
Last Change Date:
Until Filled
Shift Time:
Full Time

Location Comments:
The DeKalb County School District is seeking an experienced and professional Technology Support Manager.
Job Description:
The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements. The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations.

Title: School Nutrition Technology Support Technician

Under general supervision, administers monitors and maintains the integrity of the School Nutrition Services Information Technology System for Central Office personnel and School Nutrition Program (SNP) Managers.

Essential Functions:

The following duties are representative for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Provides training to Central Office and school-level staff as on School Nutrition Program Software modules.
• Monitors and updates student meal data to ensure Central Office and school-level data is accurately recorded for compliance with Federal and State regulations.
• Maintains site assignments and communication of data for State and Federal reporting.
• Provides technical assistance to Central Office and site-level SNP Managers on meal accountability operating procedures.
• Updates customer credit limits and monitor dashboard.
• Monitors and creates new customer accounts, school-level prepayments, adjustments, and refunds at the school-level.
• Configures and installs point of sale terminals, design point of sale keyboard items, design templates for various levels of operation and publish data to school-level sites.
• Implements and monitors Software Control Management Procedures and Logical Access for Users. Assist SNP Network Administrator in monitoring staff access to data based on areas of responsibility.
• Oversees School Nutrition Services Help Desk and other software functions such as software applications and modules functionality; Free & Reduced application processing and meal online prepayments. Communicate back-of-house menu related questions to applicable Central Office staff.
• Performs other duties as assigned.

• High school diploma or GED equivalent required.
• Minimum of three (3) years in Computer Science, Information Technology, Database Management or closely related experience and demonstration for proficiency necessary to perform the duties for the position.

• ServSafe &/or specific School Nutrition Program Software certifications.

INTERESTED APPLICANTS MUST COMPLETE THE FOLLOWING STEPS: (1) Submit an on-line application via the PATS website @; (2) Select a job posting; and (3) Attach your resume. Please go to your “To Do” list and click on the link underlined in blue to attach documents.


Required Qualifications
The following information will be requested during the course of the online application. Failure to provide full information will disqualify your application from consideration.
Education and Training History - Please complete one section at a time and 'Save as Draft' until completed. If you have additional history to add, go back to your education/training section and continue.
Employment History - Please complete one section at a time and 'Save as Draft' until completed. If you have additional employers to add, go back to your employment section and continue.
Please complete one section at a time and 'Save as Draft' until completed.
Please complete one section at a time and 'Save as Draft' until completed.
Please complete one section at a time and 'Save as Draft' until completed.
Have you ever received an overall unsatisfactory, ineffective or needs development rating on your “End of the Year” Summative Annual Evaluation (your end of year rating)? If yes, list the ratings and years on an attached explanation.
Have you resigned or been discharged from any position, including the Armed Forces, while under suspicion of having engaged in criminal, immoral, or unprofessional conduct, or are you now under investigation for any such charge or have you resigned in lieu of being discharged?
Have you ever been convicted of any felony or misdemeanor or have you ever pled Nolo Contendre or are you now under investigation for any such offense, or are there any pending charges against you for any such offense, other than a minor traffic offense? For the purpose of this application, Driving Under the Influence (DUI)/Driving While Intoxicated (DWI) and Boating While Intoxicated (BWI) must be reported. If yes please explain.
Have you ever had any disciplinary action taken against you by a previous employer/credentialing or state licensing agency, including written reprimand, suspension, demotion, non-renewal other than Reduction In Force, termination, or any other form of disciplinary action in any state or country?
Have you ever surrendered an educator or teaching certificate/credential/license/permit, or had one denied, revoked, or suspended, or is any investigation or adverse action now pending against you?
Do you have a High School Diploma?
Do you have a GED (General Equivalency Diploma)?
Are you a citizen of the United States?
If you are not a citizen of the United States, do you have the necessary documents for you to remain and work in the United States?
In order to become eligible for this job posting, are you able to provide your current resume?
Do you have a minimum of three (3) years of experience in Computer Science, Information Technology, Database Management or a closely related area?
References are required and must be requested using our Electronic Reference Option. References must be requested from your CURRENT and PREVIOUS SUPERVISORS. ACCEPTABLE REFERENCES must be listed in the Employment History of your application. Two (2) Professional work references are required for employment. PERSONAL REFERENCES ARE NOT ACCEPTED.
How many years experience do you have in this field?
Are you receiving a monthly benefit from the Teacher's Retirement System of Georgia? If yes, please indicate your retirement date and the last school system for which you worked.
Please indicate your salary preference for this Job Posting:
Do you have experience maintaining site assignments and communication of data for State and Federal reporting?
Do you possess a ServSafe and/or specific School Nutrition Program Software certification(s)?
The DeKalb County School District does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status or disability in any of its employment practices, educational programs, services or activities. Individuals who desire accommodations on the basis of a disability should contact any Human Resources Administrator.